1.       The board is a team of involved and committed individuals. There is clear understanding of the board's responsibility for leading and guiding the organization into the future in contrast to a passive caretaker mentality.

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2.       The relationship between the Executive Director and the board is one of mutual trust and respect. The board feels fully informed.

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3.       The board focuses on general policy and long-range goals. It is intimately involved in any basic changes in mission and vision. It monitors finances and reviews and approves the annual budget and plans.

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4.       The board delegates the day-to-day management of the organization to the Executive Director. That individual is the only staff member reporting directly to the board.

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5.       The position of the board chair is considered a post of responsibility to be occupied by an individual fully dedicated to the mission of the organization and prepared to devote the required time and attention to the task while working closely with the Executive Director.

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6.       There exists a clearly articulated mission that serves as the focal point of commitment for board and staff and as the guidepost by which the organization judges its success and evaluates the need for adjustments in course over time.

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7.       The board is actively and regularly involved in a strategic planning process that helps it consider how the organization should meet new opportunities and challenges.

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8.       The board keeps abreast of changes in the industry, field, or profession. The board discusses trends and forces that drive current and future changes in the organization's marketplace.

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9.       There is within the board a spirit of responsible risk-taking. Members understand that even after careful analysis, the decision to act - to try something new - comes with some risk.

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10.   The board takes into account the organization's vision, long-term goals and strategies as it considers issues, makes decisions and creates policy.

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11.   The organization’s vision and strategies are continually reviewed and updated, based on changes in the business environment and customers' needs.

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12.   The board can rapidly respond to changing conditions. There is a sense of where the action of our times is and how to impact it.

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13.   The board has a bias in favor of forward thinking. The board thrusts the majority of its thinking into the future with the understanding that strategic leadership demands the long-term viewpoint.

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14.   The board is able to separate large issues from small ones. The board has a common way to discern the big items that should be the focus of its attention.

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15.   The board provides new board members with a thorough orientation that includes member responsibilities, program and administrative information so that new members are able to perform from the start of their term of service.

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16.   The board is concerned with the character and diversity of its membership, its size and its self-renewal. It is responsive to changing circumstances and reflects these changes in ways that will best help the organization achieve its mission. It is aware of its need for "new blood" not only as a source for new ideas, but as a means of renewing itself and of involving the optimal number of volunteers.

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17.   The board has a long-term plan for identifying and training people to become future board members.

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18.   In keeping with their fiscal responsibilities, board members understand the overall philanthropic plans of the organization.

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19.   Board members are personally involved in the fund development activities of the organization in a manner appropriate for board members of that organization.

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20.   The board is effective in relating to its diverse constituencies within the broader community. The board is involved in building and maintaining relationships with government, business, and other not-for-profit agencies so that the organization can leverage its resources - both monetary and human - for the benefit of its customers.

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21.   In approaching problems and issues, the board displays a propensity to think in terms of systems, root causes and relationships among parts rather than surface events and parts in isolation.

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22.   Innovation is encouraged in an environment of open, uninhibited communication among board members in which new and especially unconventional ideas receive a supportive hearing.

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23.   The board is committed to the pursuit of service quality. In support of this commitment, the board relies on measurable outcomes as the centerpiece of an accountability system to assess the positive impact of the organization's programs on customers and the broader community.

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24.   The board operates from a marketing orientation, viewing the organization's clients and constituents as customers who choose to utilize the organization's programs and services and their continued patronage is never a given in today's competitive marketplace.

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25.   The board maintains effective communications with its members through a variety of means - phone, fax, mail, on-line, and face-to-face contact.

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